Corporate Office

Corporate Office

Global Switch
4th Floor Millbank Tower
21-24 Millbank
London SW1P 4QP
United Kingdom

+44 (0)20 7802 5150

Data Centres


+31 (0)20 6666 300


+49 (0)69 74 22 70

Hong Kong

+852 3750 7572


+44 (0)20 7473 9000


+34 91 312 06 00


+33 (0)1 55 90 04 60


+65 6858 5008


+61 (0) 2 9566 7000


Operations Team

The Operations Team has significant technical and management  experience in all aspects of the operational environment. Their unrivalled expertise together with a centrally managed Critical Environments Programme drives a common set of "best practice" standards, systems, processes and procedures, ensuring reliability and continuous improvement to quality of service.



Derek Allen - Group Director Operations

Derek joined Global Switch as Group Director Operations in 2012.

Derek has extensive knowledge operating large scale data centres, having over 30 years' industry experience, the last 12 of which have been working directly in the data centre industry for companies such as Cable & Wireless Worldwide and UBS, where inter alia he led the standardisation and introduction of best practice operating processes and was responsible for a number of significant data centre build projects.  Prior to these roles Derek worked for BT where he built up comprehensive engineering and facilities expertise. 

At Global Switch, Derek is responsible for the management of the Operations team and ensuring that the company maintains its best in class operating procedures across its global footprint.


Vireender Virdi - Group Security and Safety Manager

Vireender joined Global Switch as Group Security and Safety Manager in 2010.

Vireender has over 10 years' security and operational experience. He formerly worked for a major blue-chip company within the investment banking sector where he had overall responsibility for the security design, implementation and operation of a number of buildings and data centres across Europe.

Vireender is tasked with implementing "best practice" processes and procedures to ensure industry leading security and safety as well as operational efficiency in all Global Switch sites.



Steven Potts - Regional Connectivity Director, Europe

Steven joined Global Switch in 2014 as Regional Connectivity Director for Europe.

Prior to joining Global Switch, Steven spent over 12 years with AboveNet, where he held the role of VP Technology, Europe with engineering responsibility for all regional network infrastructure including the fibre, optical, IP and ethernet systems. Originally a Solutions Architect, Steven also developed the pre-sales, carrier relations and service management functions within Europe. Steven previously held sales positions at Genisys Group and Microwarehouse and has a degree in Information Systems from the University of Leeds.

Steven is responsible for Global Switch's regional development and expansion of communications infrastructures for existing and new data centres across Europe.


Eric Formosa - Regional Connectivity Director, Asia-Pacific

Eric joined Global Switch in 2010 as Customer Services Manager for Sydney.

In 2012 he was appointed Regional Communications Infrastructure Manager, Asia-Pacific and in 2014 he was appointed to his current role of Regional Connectivity Director, Asia-Pacific.

With over 20 years' experience working with national and international service providers, Eric has significant knowledge of the telecommunications industry focusing on management, design and installation aspects.

Eric is responsible for Global Switch's regional development and expansion of telecommunications infrastructures for existing and new data centres across the Asia-Pacific region.


Nick Phillips - Regional Critical Environments Director, Europe

Nick joined Global Switch as Critical Environments Director, Europe in 2016, bringing with him significant experience in the operation and maintenance of mission-critical environments. 

Prior to joining Global Switch, Nick worked for service partners such as NG Bailey and Norland, managing their customer's data centres.  He was also Head of Asset Stewardship (Deputy Chief Engineer) for BAA, where he was responsible for the 24/7 operation of the airport infrastructure at Heathrow Airport, including maintenance of the critical mechanical and electrical systems.

Nick is a Chartered Engineer and is tasked with implementing ''best practice'' processes and procedures, and ensuring our European data centres continue to maintain their industry leading operational standard.



Kevin Ross - Regional Critical Environments Director, Asia-Pacific

Kevin joined Global Switch in 2003 as a member of the Sydney facilities management team. In 2008 he was appointed Operations Manager with Global Switch Sydney, becoming Regional Critical Environments Manager for Asia-Pacific in 2011. In 2014 he was appointed Regional Critical Environments Director, Asia-Pacific.

During the past 25 years Kevin has gained vast experience of facilities and operational management, energy efficiency, ISO accreditation practices, industry best practices, sustainability solutions through roles in technical engineering and asset management.

Kevin has played a major part in the operational success of the Global Switch Asia-Pacific region where his focus of late has been on the operational aspects and day to day running of existing and new data centres across the region.



Pieter Mels - Operations Manager, Amsterdam

Pieter Mels joined Global Switch in 2012 as Operations Manager, Amsterdam.

Pieter has over 14 years of management experience in diverse positions in the technical service management for the industry, building installations, ICT networks and energy utilities. In these roles  he has become specialised in contract management and maintenance policies.


David Yiu - Operations Manager, Hong Kong

David Yiu joined Global Switch as Operations Manager, Hong Kong in 2016.

Since 2000, David has worked within facilities management, building services and mission critical infrastructure management. He has gained data centre operations experience across a range of organisations and industries including telecommunications, banking and aviation.

Prior to joining Global Switch, David was an Associate Director - Integrated Facilities Management, Hong Kong for Jones Lang LaSalle where he involved in one of the largest transition new build projects in the organisation. Previously he was Vice President Critical Facilities Management Project and Operations for Citibank NA where he managed engineering functional support for the data centre and major office building portfolio in Asia-Pacific.

David holds a Bachelor's degree in Facilities Management from University of Central Lancashire. David is preparing the operational procedures and processes required when Global Switch Hong Kong launches in 2017 and is a key part of the transition team from development to live site.


Paul Chapman - Operations Manager, London

Paul joined Global Switch as Operations Manager, London in 2015.

Paul's experience spans three decades, predominantly in critical engineering operations and service management. This has been gained within the built environment, across the telecommunications, global IT solutions and data centre industries. He is in the enviable position of having been customer, partner and contractor, which affords him a rounded view of the business, commercial and operational requirements of mission critical companies.

Paul has experience with M&E infrastructure upgrades, new data centre M&E fit-outs, and maintenance management in the corporate, commercial and data centre environments.


Pedro Muñoz Olivares - Operations Manager, Madrid

Pedro joined Global Switch Madrid as Facility Manager in 2004.

Pedro has more than a decade's experience of data centre construction and operations, having held positions at CIASA and Telvent, where he managed business expansion into both Spain and Portugal.

During his time at Global Switch, Pedro has led the construction works carried out at the data centre and has also built a strong and knowledgeable operations team ensuring the highest standards of infrastructure and resiliency are maintained and managed at Global Switch Madrid.


Riadh Azaiez - Operations Manager, Paris

Riadh joined Global Switch as Facility Manager, Paris in 2010 bringing with him significant experience of the data centre industry. In 2015 he was appointed Operations Manager, Paris.
Prior to joining Global Switch, Riadh held positions as the Head of Technical (Engineering) Department and Site Manager for a number  of large scale data centre providers. Throughout his career, he has gained a wealth of technical knowledge pertaining to electrical engineering  and HVAC.

Riadh's main focus at Global Switch Paris is defining the operations strategy for Global Switch Paris by optimising work flows and businesses processes, to ensure the sustainability of the services and infrastructure at the data centre.


Eddy Gudijanto - Operations Manager, Singapore

Eddy joined Global Switch in 2006 as Operations Manager, Singapore.

He has over sixteen years of experience in commercial operations, maintenance and engineering of mission-critical systems. Prior to joining Global Switch Eddy worked in the facility management and data centre industries with leading financial institutions and property companies. He has a wealth of technical knowledge and extensive 'hands on' experience in the design, construction and maintenance of mechanical, electrical and building management systems.


Murray Goldring - Operations Manager, Sydney

Murray joined Global Switch in 2011 as the Operations Manager for Sydney. Murray brings with him over 23 years of knowledge and experience in a variety of operational and facilities management roles across a range of sectors including commercial and residential property, retail property and hospitality.

Most recently Murray managed the New South Wales Police Data Centre at Parramatta where he managed a major electrical and mechanical upgrade of the facility with no disruptions to the operating systems. Alongside a proactive approach to building resource management Murray has a keen interest in sustainable operations and has undertaken training in sustainable facilities management.