Services Data Centre Space
In this challenging and dynamic market, we
recognise the importance of customer service. Our people are the
connection in delivering a high performance, quality service.
Global Switch offers an unrivalled level of customer
The depth of experience and commitment of our personnel maintain
Global Switch's market-leading position. Our technical, customer
service and support teams share the company's vast experience
across international locations. Many of our staff have been
with the company for many years, and their bank of knowledge and
skills puts us at the cutting edge of data centre technology and
Communication with our customers is hugely important in
delivering an exceptional service. We work very closely with
our customers to ensure that we constantly meet their ever changing
needs. We arrange regular customer meetings to review
performance and plan ahead where support may be needed.
In addition, all customers have access to our 24x7 help desk which
is on hand to deal with any immediate requests.
We have found the
technical environment to be
superb and all the
Global Switch personnel to be
responsive and knowledgeable
on every occasion."