Global Switch and SoftServe Reveal Industry-First ‘Digital Twin’

Global Switch and digital engineering and technology services company SoftServe have unveiled a first-of-its kind data centre operations solution, in the form of a ‘digital twin’.

The twin is an immersive, virtual space: an identical, digital recreation of Global Switch’s London liquid cooling suite. It utilises live and historic telemetry to deliver up-to-date operational and performance insights.

Built on NVIDIA Omniverse technology

The digital twin is built on a complete NVIDIA technology stack within NVIDIA Omniverse. It is the first such rendering of a live data centre suite and is designed to support greater operational insight, efficiency and resource optimisation.

This represents the first phase of the collaboration between SoftServe and Global Switch, with Phase Two delivering live rendering of customer suites, hosted in the cloud and available to customers’ remote engineering teams 24/7, 365.

Driving efficiency, maintenance and insight

On-demand access to this data supports:

  • More informed energy-efficiency planning
  • Valuable insight into predictive maintenance strategies

By bringing operational and maintenance data together, the digital twin delivers a single source of critical information. An integrated, AI-powered customer service agent facilitates accelerated operation and maintenance assessments, as well as improved resource management insights.

What this means for Global Switch

Alberto Daniele, Digital Delivery Director at Global Switch, said: “Our industry demands and deserves transparency. Digital twins are the most creative and effective route we have found to delivering that. It means real-time insight into digital assets from anywhere in the world, enabling smarter decisions and more efficient operations.”

“I want to thank SoftServe and NVIDIA for their partnership. We look forward to building on it.”

Damian Dembek, Director of Digital Twins and Industrial Metaverse at SoftServe, said: “Digital twins have been transformative in other mission-critical sectors, like manufacturing and energy, where efficiency and dependability are priorities. It was only a matter of time before the data centre industry followed suit, and it has been a privilege to support Global Switch in leading this change.

“By making complex operational data more accessible, at speed, the platform helps turn insight into action, supporting infrastructure efficiency and resilience.”

What’s next

Global Switch’s first customer-led digital twins will be rolled out later this year.

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